Returns & Exchanges

Due to the perishable nature of our food products, we prioritize safety and quality, offering replacements or refunds for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Capture Evidence

  If your order is damaged or incorrect, take clear photos of the products and the shipping label for verification.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos of your items.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will issue a full refund to your original payment method or ship a replacement at no extra cost.